Terms of Service

Welcome to TruePath Mart,
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • You are legally capable of entering into binding contracts under Indian law.

  • The information you provide is accurate and complete.

2. Account Terms

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and current information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities under your account

  • Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Services

We strive to display accurate product information, including:

  • Product descriptions

  • Images

  • Pricing

  • Availability

However, we do not guarantee that all product descriptions or other content are completely accurate, current, or error-free.

Product colors and appearance may vary depending on device screens and lighting conditions.

4. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Change prices without prior notice

  • Correct pricing errors

  • Cancel orders resulting from incorrect pricing

Accepted payment methods may include:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (if available)

Payments are processed securely through third-party payment gateways.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel orders suspected of fraud or unauthorized activity

  • Cancel orders due to stock unavailability or pricing errors

If payment has already been made for a canceled order, the applicable refund will be processed.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated timelines provided on the website.

However:

  • Delivery times are estimates only

  • Delays may occur due to logistics, weather, holidays, or unforeseen circumstances

  • We are not liable for delays caused by third-party courier services

Customers are responsible for providing accurate shipping information.

Additional shipping charges may apply for certain locations or expedited deliveries.

7. Returns, Replacements, and Refunds

Customers may request returns or replacements subject to our Return Policy.

Generally, returns may be accepted if:

  • The product is damaged, defective, or incorrect

  • The request is made within [X] days of delivery

  • The product is unused and returned in original packaging

Refunds, if approved, will be processed through the original payment method within a reasonable period.

Certain items may be non-returnable, including:

  • Personal care items

  • Customized products

  • Clearance or sale items

  • Consumable goods

8. Prohibited Uses

You agree not to use the website for any unlawful or prohibited activities, including:

  • Fraudulent transactions

  • Violating applicable laws or regulations

  • Uploading malicious software or harmful code

  • Attempting unauthorized access to systems

  • Harassing or abusing other users

  • Misusing promotional offers or discounts

We reserve the right to restrict access or take legal action against violators.

9. Intellectual Property

All content on the website, including:

  • Logos

  • Text

  • Images

  • Graphics

  • Product designs

  • Website layout

is the property of TruePath Mart or its licensors and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or commercial use is prohibited.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • External websites

  • Services provided by external providers

Use of third-party services is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, [STORE NAME] shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Business interruption

  • Data loss

  • Delays or delivery failures caused by third parties

Our total liability for any claim shall not exceed the amount paid by the customer for the specific product or service.

12. Indemnification

You agree to indemnify and hold harmless [STORE NAME], its owners, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the website

  • Violation of these Terms

  • Violation of any law or third-party rights

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in the Privacy Policy.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttat Pradesh, India.

15. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms, please contact:

TruePath Mart
Email: truepathenterprises67@gmail.com

Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.